Privacy Policy

At FirebugDiamonds.Com our commitment to exceptional customer service and value means we respect and protect the privacy of our customers.

Personal Information

To help us provide the best possible service, we may collect, store and use the following kinds of data:

• Information about your PC and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of pages view.
• Information relating to any transactions carried out between you and FirebugDiamonds.Com. Information that you provide to us for the purpose of registering with us and allowing us to send you email notifications and/or newsletters.
• Information that you provide to us for the purpose of signing up for our email newsletters.

Using Your Personal Information

Personal data submitted to us will be used for the purposes specified in this section or as found elsewhere in the relevant parts of the website. We may use your personal information to:

• Administer the website.
• Process your orders.
• Improve your browsing experience by developing and improving the design and layout of the website, through the monitoring of your usage.
• Provide you with information such as news regarding the website, new services and special offers or promotions that may be of interest to you but only if you have specifically agreed to this.

Data Protection/Cookies

We protect and enforce the confidentiality of your information very strictly by using Secure Server Technology (SSL – 128bit encryption), and under no circumstances will we sell or rent it to other businesses or third parties for marketing purposes, although our representatives and appointed agents and business partners may hold your data so that your details and/or order can be processed and/or account maintained. For more information regarding Security, please click here.

Email

We want to keep you up to date with key information about new ranges, promotional offers and what's coming soon to FirebugDiamonds.Com. We may also use your details to send you information about other goods and services we sell or for our research purposes. We currently only send these emails to customers who have asked us to send them information about our products and services. If you have asked for such emails in the past, but have now changed your mind, you can remove your email address from our list by using the 'unsubscribe' links in the emails we send you, or just email us and let us know. We’ll immediately remove your details from our mailing list.

Third Parties

Your personal information may be disclosed to other businesses and to reputable third parties who will help process your order. FirebugDiamonds.Com requires that all such third parties treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation in place from time-to-time. We will not release your personal information to any external company for mailing or marketing purposes unless we have your prior approval. We may pass on personal information about sales and website usage to reputable third parties for research or analysis purposes.

Policy Amendments

We may update our policies from time-time by posting a new version on our website. You should check our policy pages occasionally to ensure you are happy with any changes.