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At Firebug Diamonds we wish for your special purchases to arrive in perfect condition. Therefore, delivery will be made by FedEx or Royal Mail Special Delivery, depending on where you are ordering from, and will reach you within 10 to 14 working days of placing your order.
Postal Information
Firebug Diamonds takes great pride in getting your purchase to you as quick as possible, without compromising the security of your package. Below, you will find a list of the companies that we deal with to despatch your order:
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Delivery Information
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Destination |
Courier |
Charge |
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UK & Ireland
(If the order value exceeds £2,500, delivery will be made by insured FedEx Express courier services) |

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FREE |
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Europe, USA, Canada, New Zealand |

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FREE |
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Delivery Destinations
Please find below the full list of all of the countries that Firebug Diamonds delivers to, free of charge:
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Delivery Destinations
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UK |
Belgium |
Canada |
Denmark |
France |
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Germany |
Ireland |
Italy |
Netherlands |
New Zealand |
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Spain |
Sweden |
USA |
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Christmas Delivery Information
Customers in the UK
To make sure that you get your purchase before Christmas, please ensure that you place your order before 1pm on Friday 12th December 2008 to avoid disappointment.
Customers in outside of the UK
To find out more information regarding the final delivery date before Christmas, please call us on 0044 116 2817 770 and one of our friendly advisors will be glad to help you.
Online Fraud
To help fight online fraud FirebugDiamonds.Com is pro-active in recognising fraudulent transactions, our checks are essential and completed for each and every transaction to protect the security of both our customers and our business.
Form time to time we may contact you by phone or e-mail to request additional proof of identity before we dispatch your order, where possible we will endeavour to conduct our security checks inside our delivery service level agreement.
If you wish to discuss this further, please do not hesitate to contact us on our freephone number 0800 085 9128. |